Gonzaga University | An Enrollment Case Study by Go Fish
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Step Into Your Future

Reaching a skeptical audience with clear, personalized reasons to believe in the value of Gonzaga’s approach to higher education.

Gonzaga University, a Jesuit, Catholic university in Spokane, Washington, emphasizes educating the whole person for lives of service, combining rigorous academics with Jesuit values like social justice, intellectual growth, and compassion. They are known for strong programs in business, nursing, and sciences, along with a nationally recognized men’s basketball program, and fostering leadership through community engagement and global opportunities.

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the challenge

Driving enrollment in an age of higher education skepticism

Gonzaga faced a critical enrollment moment for its Spring 2021 undergraduate programs: converting admitted students into confirmed enrollees across an increasingly competitive and uncertain landscape. We partnered with Gonzaga to create a robust yield campaign for its Spring 2021 Undergraduate programs, incorporating paid social media, paid search, and landing pages, to encourage enrollment confirmation among potential students.

the strategy

Customized customer journeys

After discussing the university’s objectives, we proposed a customized campaign that included paid social media and paid search to encourage accepted students to confirm enrollment in the Spring 2021 semester. We also created two conversion-focused landing pages to assist in this effort. One allowed potential students to explore the culture at Gonzaga, and the other demonstrated the overall value of a Gonzaga degree.

In March 2021, we launched our initial project with a series of campaigns for the Undergraduate programs. We focused on two primary themes—what it’s like to #BeAZag and communicating the unique value of a Gonzaga education.

the results

Perfecting the art of enrollment

Our comprehensive strategy helped drive accepted students to conversion-focused landing pages, increasing engagement, and the number of enrollment confirmations for Gonzaga’s Spring 2021 semester. Overall, Gonzaga saw a 25.38% increase in enrollments year-over-year—the second-largest first-year class in the history of the school!

Building Trust

Through Communicating Personalized Value

161%

Increase in paid social impressions.

9.21%

Paid search click-through rate.

$3.91

Cost-per-click on paid search.

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