Fighting for the Frontline
We communicated the stakes of masking to educate the public about how their behavior impacted front-line workers during the pandemic.
Valleywise Health is Phoenix, Arizona’s public teaching health system, serving as the community safety net for Maricopa County’s underserved populations, offering comprehensive care through its Level 1 Trauma Center, Arizona’s only nationally verified Burn Center, HIV/AIDS clinics, behavioral health facilities, and numerous community health centers, all while training future medical professionals as the state’s oldest and largest graduate medical education program.
the challenge
Valleywise Health battles COVID-19
With healthcare workers losing steam in the battle against COVID-19, Valleywise Health asked us to create a campaign that would encourage the community to fight the virus with medical workers—not against them. Through direct and assertive messaging, we implored everyone to take individual responsibility for their actions and follow safety protocols to stop the spread of the virus.
the execution
They see you
We designed a campaign that uses a double entendre to convey two important messages:
- Healthcare workers are tired, and they’re watching. Every time you go in public without a mask, you create more work for doctors and nurses, and they see you. This message leverages the “audience effect”, a psychological principle that observes how people behave differently when they know they are being watched by others, to encourage the desired healthy habits.
- Participation is ICU-critical. ICU, as in “intensive care unit”, is more than clever wordplay. It means that if you don’t do your part as an individual, you not only hurt the community—but you put your life at risk. Following safety guidelines is critical for you to avoid hospitalization and/or death.
Spreading Awareness to Save Lives
Deliverables for this campaign included display ads, social media posts, billboards, flyers, and more. Through a collective effort, we raised awareness on behalf of the Greater Phoenix Leadership Council and produced award-winning, impactful creative work with an important message.

results
Awards & Recognition
For Excellent Work
Excellence
2021 Communicator Awards
Social Responsibility for Integrated Campaign
Silver
Healthcare Advertising Awards
COVID Marketing Campaign
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