What Is Online Reviews Management?
Online reviews management is the process of monitoring, managing, and improving your business’s online reputation. With so many customers relying on reviews before making a purchase or choosing a service, it’s crucial to ensure that your business has a strong and positive online presence. The team at Go Fish Digital helps you keep track of reviews, address negative reviews, and leverage positive reviews to boost your company’s reputation.
Negative Review Removal
Negative reviews can have a significant impact on a business’s bottom line, causing potential customers to choose competitors and eroding trust in the brand. Our research has shown that going from a 4-star to 3-star review results in a -70% loss in trust. This loss of business not only translates into reduced revenue but can also snowball into a long-term issue as negative reviews remain visible on the internet and can require the need for digital reputation management.
At Go Fish Digital, we understand how important it is to protect your brand image. Our negative review removal service identifies and addresses unfavorable feedback, helping you regain control over your online reputation. We work closely with you to develop a strategy for handling negative reviews while promoting positive feedback from your customers who have had good experiences.
Review Tracking
Keeping track of all the reviews about your business across various platforms can be time-consuming and overwhelming. Our review tracking service simplifies this process by monitoring all the major review sites for you. We provide you with a comprehensive report, highlighting areas for improvement and helping you stay informed about your customers’ opinions.
The team at Go Fish Digital tracks reviews across platforms such as Yelp, Google, Facebook, BBB and more. With our insights and guidance, you can make data-driven decisions to enhance customer satisfaction and cultivate a strong online reputation.
Yelp Review Management
Yelp is one of the most popular review platforms, and having a strong presence on the platform can significantly impact your business’s success. Go Fish Digital’s Yelp review management services focuses on maintaining and improving your business’s Yelp star rating, responding to customer reviews, and helping you obtain more positive reviews from your customers.
Our goal is to help you eliminate negative reviews, encourage positive ones and improve your overall star rating. You can also use our Yelp Improvement Calculator to see how many reviews you need to adjust your star rating.
Glassdoor Review Management
Glassdoor is a go-to platform for potential employees to learn about your company culture and management style. Our Glassdoor review management service helps you create a positive image by monitoring and addressing employee feedback and showcasing the best aspects of your company. We’ll aim to enhance your company’s reputation by auditing your Glassdoor page and using strategies to encourage more positive online reviews.
Last Updated: May 19, 2023
Let’s Create Your Best Online Reputation Together
Interested in our online reviews management services? We’d love to help! Reach out to us today to start building your best online reputation yet.
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Get in touch with us today! We’re always happy to set up a time for us to talk about your digital marketing goals.
(703) 596-1353
info@gofishdigital.com
Raleigh
227 Fayetteville St. | Raleigh, NC 27601
227 Fayetteville St. | Raleigh, NC 27601
Virginia, Maryland, DC
2221 S Clark St | Arlington, VA 22202
2221 S Clark St | Arlington, VA 22202